Microsoft scores huge Pocket PC target - 24,000 units for TNT Express

by Guy Kewney | posted on 04 December 2003

Microsoft has described this as "the largest deployment of Windows Mobile-based devices by a European customer to date" a three-year project to equip TNT delivery drivers with GPRS-connected PDAs.

Guy Kewney

Through implementing their next generation of mobile technology TNT drivers will communicate with TNT Express local offices using a software application, designed and built specifically for them, using the Microsoft® .NET Compact Framework.

A Microsoft source said: "Over the last two years or so, TNT had been looking for a solution that would enable it to consolidate seven existing mobile solutions to one, to reduce operational costs and importantly improve its customer service levels. In addition, it was important for TNT to choose a platform that would allow them to be hardware vendor independent."

TNT Express has now announced its choice; a whole range of Windows Mobile-based Pocket PCs for in cab and warehouse use, running a tailored solution. Each driver will be able to use a wireless PDA to communicate with the central office.

They will use a TNT designed application to receive new job allocations, send job completion notices and, in the future, obtain digital signatures as proof of receipt from customers.

The implementation will begin with an initial deployment of 1,000 hand-helds and cab-mounted units in thirteen countries. Connectivity will be provided by a variety of local mobile operators. The first stage of the deployment follows an initial trial, which took place between the 10th November and the 21st November this year.

"This deployment enables TNT Express customers to benefit from the advances made in wireless technology." David Hooper, Enterprise Business Group Manager, Mobile Devices Division, Microsoft EMEA, added: "The sheer scale of this deployment highlights the value that Windows Mobile brings businesses and the ongoing momentum of Windows Mobile-based devices in this sector."

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